Registered Nurses with patient support expertise can coordinate specialty therapies and reimbursement at Shoppers Drug Mart in Mississauga, Ontario. French and English are an asset.

This full-time Nurse Field Case Manager role sits within Shoppers Drug Mart Specialty Health Network. You will serve as a primary contact for patients, physicians, healthcare professionals, and vendors. The work combines service coordination, patient training, documentation, adherence monitoring, and advocacy while following professional standards and network policies.

Key Responsibilities:

- Act as primary contact for patients, clinics, physicians, and vendors
- Coordinate pharmacy dispensing, delivery, and refill requests
- Provide reimbursement and patient training status updates




- Promote communication across clinics, patients, pharmacies, and departments
- Advocate for patients and families while protecting confidentiality

Requirements:

- Registered Nurse license unrestricted in the employment province
- Organized, efficient approach to case management
- Excellent assessment, communication, critical thinking, and decision-making skills
- Robust telephony skills and leadership experience
- Valid driver’s license

Apply your Registered Nurse experience, patient support knowledge, and coordination skills to specialty therapy services in Mississauga.

📌 Registered Nurse Patient Support Manager (Mississauga)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Mississauga