Deliver friendly customer service at Walmart Canada’s service desk in Thunder Bay while processing refunds, returns, and exchanges accurately. Support effective store operations by following company policies and procedures.

As a Customer Service Desk Associate, you represent Walmart’s values at the front end and serve as a key customer contact. You will answer questions, provide directions, maintain records, and help protect security and accuracy. This retail position suits individuals seeking customer service experience.

Key Responsibilities:
Process refunds and returns using company procedures
Complete required refund and return forms accurately
Assist customers with exchanges, questions, and directions
Maintain accurate sales tax-exempt records
Check returned merchandise before restoring floor placement

Requirements:
Must be at least 16 years old
Friendly and qualified customer service approach
Availability for evenings, weekends, and holidays
Ability to follow company policies and procedures
Ability to stand, bend, and lift up to 50 pounds occasionally

Apply your customer service, refund processing, and accuracy skills as a Walmart associate in Thunder Bay.
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📌 Walmart Customer Service Desk Associate Northeastern Ontario
🏢 Walmart
📍 Northeastern Ontario