Lead retail sales performance at Michaels Windsor North, using customer-focused coaching and operational leadership to strengthen store results. Drive engaging service across front-end operations.

The Sales Manager leads a high-performing selling culture and supports the Store Manager with SOP and Company program execution. This leadership role emphasizes sales and service KPIs, Customer Experience, ART of Selling behaviors, and team development. You will maintain floor leadership while supporting effective daily operations.

Key Responsibilities:
Coach Customer Experience and ART of Selling behaviors
Provide Manager-on-Duty coverage and maintain floor leadership
Enforce Company policies, standards, and operational expectations




Support POS and Self-Checkout transaction accuracy
Train and develop team members across assigned departments

Requirements:
Three or more years of retail leadership experience
Ability to remain standing for extended periods
Ability to move throughout the store
Ability to lift, carry, push, and pull merchandise
Availability for nights, weekends, and early mornings

Bring retail leadership, customer coaching, and sales execution expertise to Michaels’ Windsor North store team.
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📌 Retail Sales Manager Windsor North Tecumseh (Canada)
🏢 Michaels
📍 Canada