Are you an energetic, positive, and reliable individual who thrives in a rapid-paced, customer-focused setting? The City of Summerside is seeking enthusiastic and motivated Customer Service Representative to join our team at Credit Union Place, supporting both the Front Desk/Box Office and Bowling Lanes

At Credit Union Place, you’ll be part of a team that helps create a welcoming and fun experience for our guests. From assisting visitors at the front desk, selling concert tickets and memberships, to ensuring a great time at our five-pin bowling lanes, every day will bring variety and current opportunities to connect with the community.

Duties include:
Provide outstanding customer service in-person and over the phone
Process sales of memberships, event tickets, and bowling lane bookings
Perform general office duties and support daily operations
Handle cash, debit, and credit transactions accurately
Operate computer software, POS systems, and related technology
Keep the workspace organized while managing multiple priorities
Work in the Bowling Lanes includes service in the licensed lounge area
Adapt to changing tasks and customer needs in a busy environment

Required Qualifications and Competencies:




Strong communication and interpersonal skills
Proven ability to multitask, prioritize, and work under pressure
Friendly, positive attitude with a team-oriented mindset
Reliable with a solid work ethic and attention to detail
Computer literacy and comfort with technology
Experience in customer service or hospitality considered an asset
Bilingualism (English/French) is an asset
For the Bowling Lanes: must have or be willing to obtain a Responsible Beverage Server Certificate (19+)

Hours : Approximately 10–15 hours per week, with the possibility of additional hours based on operational requirements.

Deadline to apply : Friday, November 6th at 12:00 PM (AST)

Tagged as: 64409

Essential Skills:
Computer Use
Oral Communication
Problem Solving
Working with Others

Soft Skills:
Adaptability
Effective Communication
Problem Solving
Service Oriented

Hard Skills:
Administrative Support
Client Services
Customer Service

Digital Skills:
Email
Microsoft Outlook
Microsoft Word

Languages:
English
French
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📌 Customer Service Representative Summerside
🏢 City of Summerside
📍 Summerside