Customer service drives this Michaels position in Kelowna, British Columbia, combining helpful shopping assistance with quick, friendly checkout support.

As a Service Team Member, you will help customers locate products, provide solutions, and complete cash handling to standards. You will also support Rewards and Private Label Credit Card enrollments, Voice of Customer surveys, and Omni channel services. Retail or customer service experience is preferred.

Key Responsibilities:
Help customers shop, locate products, and find solutions
Deliver quick, friendly checkout experiences and handle cash
Explain Rewards perks and complete customer enrollments
Support Buy Online Pickup and Ship From Store processes
Unload trucks, stock merchandise, and maintain store recovery

Requirements:
Retail or customer service experience preferred
Remain standing and move throughout the store
Regularly bend, lift, carry, reach, and stretch
Lift heavy boxes and access high shelves safely
Be at least sixteen years old in Canada

Bring customer service, checkout, merchandising, and Omni channel skills to Michaels while supporting an in-stock Kelowna store.
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📌 Michaels Retail Customer Service Associate Kelowna
🏢 Michaels
📍 Kelowna