Deliver exceptional customer service at Planet Fitness in Toronto’s Etobicoke area while supporting members, guests, and prospective members at the front desk.

This Member Services Representative position creates positive member experiences through welcoming interactions and practical account assistance. You will answer phones, check members into the system, provide tours, calculate membership rates, and support a clean, welcoming club. The role requires basic computer proficiency, solid listening, and skilled problem solving.

Key Responsibilities:
Greet members, prospective members, and guests warmly
Answer phones and assist callers with questions
Check members into the system
Conduct tours for prospective members
Update accounts and address member concerns

Requirements:
Be at least 18 years old
Hold a High School diploma or GED equivalent
Demonstrate basic computer proficiency
Provide exceptional, qualified customer service
Work independently and collaboratively

Bring reliable front desk service, empathetic communication, and account support to Planet Fitness members in Etobicoke, Toronto.
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📌 Planet Fitness Member Services Representative Toronto
🏢 Penn Hills Fitness
📍 Toronto