Client service and digital literacy define this part-time CIBC position in Winfield, where you will support clients in office at banking centres.
As a Client Service Representative on the Personal and Business Banking Team, you will help clients with daily banking needs. Use financial products knowledge, transaction services, and interpersonal communication while connecting clients with appropriate CIBC team members. The schedule is 15 weekly hours and may include evenings, weekends, and travel between nearby banking centres.
Key Responsibilities:
- Help clients manage their accounts and financial products
- Answer questions and assist with banking transactions
- Resolve client issues through listening and thoughtful questions
- Connect clients with appropriate CIBC team members
- Introduce mobile banking applications and share technology knowledge
Requirements:
- Client-first approach focused on meaningful experiences
- Digital literacy and interest in becoming a technology expert
- Empathy, authenticity, and respect for different perspectives
- Goal-oriented approach with accountability for client issues
- Flexibility for on-site work, banking hours, and nearby centres
Support CIBC clients in Winfield through empathetic service, transaction assistance, financial products knowledge, and digital banking guidance.
📌 Client Service Representative Winfield
🏢 CIBC
📍 Winfield