Support shelter safety and client care as a Shelter Worker at Nanaimo New Hope Centre, working onsite in Nanaimo, British Columbia. This part-time weekend position includes overnight hours.

The Salvation Army seeks a Shelter Worker to welcome clients, visitors, volunteers, and staff at its Nanaimo Recent Hope Centre. You will assess immediate needs, monitor safety, maintain records, and support individuals experiencing homelessness. The work requires sound judgment, confidentiality, communication, and crisis de-escalation skills.

Key Responsibilities:

- Receive clients and visitors while monitoring facility access
- Assess immediate needs and potential safety concerns
- Maintain logbooks, incident reports, and client records




- Respond to conflicts and de-escalate tense situations
- Distribute bedding, blankets, and hygiene supplies

Requirements:

- High school graduation or equivalent required
- Six months related mental health and addictions experience
- Understanding of homelessness, poverty, addiction, and client barriers
- Criminal record clearance and clear TB skin test
- Computer proficiency, including fluent Microsoft Excel

Bring compassionate client care, accurate documentation, and sound judgment to overnight shelter operations at Nanaimo New Hope Centre.

📌 Shelter Worker Nanaimo New Hope Centre
🏢 The Salvation Army International
📍 Nanaimo