Elevate guest experiences as a Guest Service Agent with Canadian Niagara Hotels. Join our agile team to deliver exceptional service while managing front desk operations at Niagara Falls.This Guest Service Agent role reports to the Front Office Manager and emphasizes outstanding customer service and operational excellence. You will enthusiastically greet guests, confirm reservations, process payments, and address guest concerns. Strong interpersonal skills and experience in hotel management systems like Lightspeed are highly advantageous.Key Responsibilities:Greet and welcome guests with enthusiasmConfirm reservation details, payment, and guest needsProcess check-in and check-out payments accuratelyMaintain accurate daily bank reporting and cash handlingPromote hotel amenities and resolve guest concerns promptlyRequirements:Experience in Front Office or Rooms Division preferredStrong communication and organizational skillsAbility to handle guest issues independentlyMust stand for long periods and multitask efficientlyCommitment to exceptional guest satisfactionBecome a vital part of Canadian Niagara Hotels, enhancing guest interactions through your dedication and problem-solving skills.

📌 Guest Service Agent At Canadian Niagara Hotels (Niagara Falls)
🏢 Canadian Niagara Hotels Group
📍 Niagara Falls