Support Wardlaw tenants overnight through trauma-informed care, crisis de-escalation, and hourly safety checks. This on-site awake shift runs from 11:30pm to 9:30am. The Overnight Frontline Worker maintains a safe, secure, clean, and supportive environment at Wardlaw Residences. Working with a shift partner, you supervise and engage tenants, respond to needs, and support conflict resolution. The position also involves documentation, telephone coverage, housekeeping, and shift-change communication. Key Responsibilities: Conduct and document hourly facility and safety checks Supervise tenants and provide timely check-ins and follow-up Apply trauma-informed de-escalation during conflicts and crises Complete reports, logs, telephone duties,



and overnight housekeeping Communicate safety information during thorough shift-change meetings Requirements: Degree or diploma in Social Work, Child and Youth Care, or equivalent Minimum one year supporting seniors, newcomers, or youth experiencing housing instability Knowledge of trauma-informed care, harm reduction, and anti-oppressive practice Current CPR, First Aid, CPI/NVCI, and Vulnerable Sector Check Ability to remain awake throughout the shift and manage crises calmly Bring sound judgement, accurate documentation, and respectful tenant engagement to Wardlaw’s overnight supportive housing workplace. #J-18808-Ljbffr

📌 Overnight Frontline Worker Wardlaw Residences (Toronto)
🏢 Youth Without Shelter
📍 Toronto