Deliver exceptional customer service at Cadillac Fairview as a seasonal Guest Services Representative supporting shoppers, retailers, and business partners. This part-time contract requires adaptable availability.

This seasonal Guest Services Representative provides daily guest services within a shopping centre. You will sell gift cards, share retail and community information, promote mall events, and support visitors through telephone, radio, and in-person inquiries. The role also connects customers with security, maintenance, marketing, and other departments.

Key Responsibilities:
Deliver gift cards, mobility equipment, information, and event promotions
Answer inquiries and direct calls, visitors, and radio communications
Dispatch Security and Maintenance personnel through portable radio




Generate weekly reports and maintain accurate guest services records
Assist Marketing with required program execution

Requirements:
Previous hospitality experience preferred
Excellent customer service and interpersonal skills
Robust organization, attention to detail, and multitasking ability
Professional, polished demeanor with public interaction skills
Adaptable availability for days, evenings, weekends, and holidays

Apply your customer service, organization, and communication skills while supporting positive shopping centre experiences for Cadillac Fairview guests.
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📌 Seasonal Guest Services Representative Toronto
🏢 Cadillac Fairview
📍 Toronto