Welcome guests to Trailglow while managing admissions, ticketing, and winter destination guidance in Golden, British Columbia. Serve visitors indoors, with limited outdoor duties.

As Pursuit’s Guest Experience Agent, you’ll provide professional service at Trailglow and support Retail, Video, and café operations. You’ll answer questions, process reservations, share Canadian Rockies information, and help guests navigate their visit. The position requires flexibility across customer-facing services.

Key Responsibilities:
Welcome guests and deliver skilled service throughout their visit
Process Trailglow and Canyon Swing tickets, packages, and reservations
Handle Canadian and United States currency and card transactions
Share winter conditions, directions, clothing, and footwear guidance




Support retail, video, café, cleanliness, and guest-flow operations

Requirements:
Experience in guest services, retail, or similar customer-facing work
Knowledge of Golden Skybridge, Trailglow, and local features
Robust communication, listening, accuracy, and attention to detail
Ability to learn Ventrata, retail, and video platforms
Adaptable availability, including evenings, weekends, and holidays

Bring customer service, ticketing accuracy, and winter destination knowledge to Pursuit’s Trailglow guest experience team in Golden.
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📌 Trailglow Guest Experience Agent Golden (Canada)
🏢 Pursuit Collection
📍 Canada