Number of Vacancies: 1

Type of Contract: Permanent

Hours of Work: 37.5 Hours / Week

Compensation: $26.93 - $28.02

Job Code: 1-PPH-2026

Start Date: TBD

Department: Housing and GBVSS

Location: Hamilton, ON

ABOUT US

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and solid partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

- On-the-job training and professional development opportunities
- Childcare discounts
- Opportunities to get involved in our community
- A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

RESPONSIBILITIES

In this role, you will provide individual counselling and group facilitation to women who are at risk, have been, or is in conflict with the law and those who are currently incarcerated. Sound knowledge of the Canadian criminal justice system and the barriers that women face is imperative.



The above will be provided through accompaniment of women in court (online and in person), legal advocacy and system navigation, release planning, safety planning, harm reduction strategies, referrals to community agencies, conduct case management and risk assessments.

KEY RESPONSIBILITIES:

- Works collaboratively with women and gender diverse individuals to support a diverse range of needs including legal support, systems navigation, housing, education, employment and mental health/ addictions to establish and maintain a plan to assist them with a safe and effective path to independence;
- Support with release planning, safety planning & risk assessment, harm reduction strategies, referrals to community agencies and case management
- Conducts intake meetings and assessments of clients to identify needs and establish service goals
- Applies the knowledge of the issues of trauma and the dynamics of woman abuse to develop and implement effective support strategies;
- Supports the training of placement students and provides feedback to Program Supervisor for evaluation of placement students
- Works within general rules, procedures and standards, referring issues or problems to direct supervisor;
- Maintains professional recordkeeping standards in a system for reports and statistics on client interactions;
- Communicates,



advocates and collaborates with corrections, probation and parole and community agencies (e.g. courts, legal services, housing) to provide resources and services to clients/residents;
- Offers clients crisis intervention, supportive counselling, referrals and advocacy;
- Provides crisis intervention and response as required
- Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
- Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved;
- Implements appropriate program guidelines and procedures/templates for program to ensure consistency and excellence;
- Provides program reports to Supervisor as required;
- Attends industry related networking events and representing the YWCA on community committees;
- Understands and incorporates emerging trends, leading practices, industry professional standards;
- Works safely, reports all workplace hazards and follows all YWCA Hamilton Health and Safety policies and procedures,
- Familiar with, and adheres to the Occupational Health & Safety Act, (OHSA)
- Workplace Safety Insurance Board Act (WSIB), Human Rights and Employment Standards Act (ESA);
- Participates in annual Health & Safety training provided by the YWCA;
- Attends and participates in staff/team meetings;
- Ensures compliance with YWCA Hamilton policies and procedures;
- Supports YWCA Hamilton mission, vision and values;
- Performs other duties as required.

WORKING CONDITIONS:

- Works 37.5 -hour work week; regularly on-call ro

📌 COURT SUPPORT AND OUTREACH WORKER (Canada)
🏢 YWCA Hamilton
📍 Canada