Process healthcare referrals and appointments as a Band 3 SPA Administrator at Merton Civic Centre within Central London Community Healthcare NHS Trust.

This administrator supports the Single Point of Access across Merton and Wandsworth. You will manage telephone enquiries, patient information, waiting lists and bookings while supporting clinical teams. The service works with District Nursing, Physiotherapy, Occupational Therapy and other community services.

Key Responsibilities:
Process recent referrals under local Standard Operating Procedures
Receive enquiries using telephony and computer systems
Book, amend and cancel appointments and clinics
Maintain accurate, confidential patient records
Prepare correspondence, reports and clinic documentation

Requirements:
Ability to provide accurate administrative support
Ability to manage patient information confidentially
Ability to communicate appointment information clearly
Willingness to work across seven-day service hours
Alignment with Accountability, Inclusion, Compassion and Empowerment

Support responsive community healthcare through referral processing, appointment coordination and accurate records at Central London Community Healthcare NHS Trust.

📌 Band 3 Spa Administrator Merton Morden
🏢 Central London Community Healthcare NHS Trust
📍 Morden