Serve Canadian Tire Bank Triangle MasterCard members by telephone, using active listening and problem-solving skills from Ontario. This permanent part-time role includes full-time training.

As a Customer Relationship Contact Centre Representative, you will answer wide-ranging inquiries about credit card usage, statements, and marketing programs. The role requires English proficiency, computer knowledge, professional communication, and adaptability across changing call types. Training runs Monday through Friday, 8:00 a.m. to 4:00 p.m. for six weeks.

Key Responsibilities:

- Respond courteously to telephone inquiries from Triangle MasterCard members
- Protect customer account information and security
- Apply product, technical, and process knowledge




- Maintain accurate customer information during service interactions
- Provide relevant products and services when appropriate

Requirements:

- English proficiency for the position
- At least one year of customer service experience
- Excellent verbal and written communication skills
- Active listening, problem-solving, and decision-making abilities
- Computer knowledge and basic browser-based function aptitude

Use customer service, communication, and account-support skills to represent Canadian Tire Bank in Ontario’s contact centre.

📌 Customer Contact Centre Representative (Marathon)
🏢 Canadian Tire Bank
📍 Marathon