Director of Service Excellence (Toronto)

Director of Service Excellence (Toronto)

30 Oct
|
Metergy Solutions
|
Toronto

30 Oct

Metergy Solutions

Toronto

Metergy Solutions Inc. is seeking a Director of Service to oversee Canada and the U.S. service function, spanning in-house teams and third‑party centers. You will shape the operating rhythm, governance and coaching culture to deliver scalable customer support and continuous improvement.

The role requires 10+ years in customer service and operations, with solid leadership, data-driven decision making and a bias for execution. Based in Canada with a strategic, collaborative mindset.

📌 Director of Service Excellence (Toronto)
🏢 Metergy Solutions
📍 Toronto

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