Manager, Labour Relations and HR Strategy Regular Full-Time (Exempt) One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As one of British Columbia’s largest and most dynamic municipalities, Coquitlam is home to a diverse and rapidly evolving community of more than 170,000 residents. Located in the heart of Metro Vancouver, Coquitlam combines established neighbourhoods, emerging urban centres, rapid-transit connectivity and significant new community development with extensive parks, trails and natural areas. The City is experiencing substantial growth and transformation while continuing to focus on thoughtful city building, sustainable service delivery and an exceptional quality of life. Our brand is built on managing our resources in a responsible and sustainable manner while supporting a vibrant, growing regional urban centre. The City of Coquitlam is seeking an experienced and relationship-focused leader to join our Human Resources team as Manager, Labour Relations and HR Strategy. Reporting to the Chief Human Resources Officer, you will lead the City’s labour relations portfolio while helping translate organizational priorities into practical HR strategies, policies and improvements. Working closely with HR colleagues, operational leaders and union representatives, you will provide trusted advice on complex workplace matters and help build the relationships that support effective municipal service delivery. This is an opportunity for a seasoned labour relations professional who understands both the technical discipline and the judgment required to achieve constructive outcomes. Alongside this labour relations mandate, you will help advance the City’s recently approved Talent and Retention Strategy.



Partnering with managers and HR colleagues, you will turn strategic commitments into practical changes, strengthen policies and practices, and help leaders bring their teams along as the organization evolves. For an accomplished professional motivated by complex challenges, trusted partnerships and the prospect to influence how an organization supports its people, this role offers meaningful scope to make a lasting contribution. Lead the City’s labour relations portfolio, providing strategic direction and practical advice on collective bargaining, collective agreement interpretation and administration, non-occupational disability management, grievances, dispute resolution and complex employee relations matters. Develop bargaining strategies, prepare proposals and supporting analysis, and lead or participate in negotiations involving the City’s CUPE and IAFF bargaining relationships. Build and maintain constructive relationships with union representatives, addressing emerging concerns early and pursuing resolutions that balance organizational needs, employee interests and long-term working relationships. Oversee complex grievances and support mediation and arbitration processes, coordinating with HR colleagues, external counsel and other representatives as appropriate. Advise leaders on discipline, performance management, terminations, human rights matters and other sensitive workplace issues,



helping them assess options, risks and organizational implications. Partner with HR colleagues and managers to operationalize the City’s Talent and Retention Strategy, translating priorities into coordinated initiatives, practical tools and measurable progress. Lead the development, review and implementation of HR policies and procedures, ensuring alignment with legislation, collective agreements, organizational objectives and evolving workplace needs. Prepare clear, well-supported reports, policy briefs, correspondence and recommendations for senior leadership, and support the CHRO with Council reports and presentations. Coach managers and HR professionals on labour relations practices, policy application and effective workplace decision-making, strengthening confidence and consistency across the organization. Identify opportunities to improve labour relations processes, reporting and service delivery, using experience, workplace trends and feedback to guide improvements. Provide leadership, coaching and development to one direct report, establishing clear priorities and supporting effective collaboration across the Human Resources team. A university degree in Industrial Relations, Labour Relations, Human Resources, Business Administration, Commerce or a related discipline, or an equivalent combination of relevant education, training and experience. Extensive experience managing grievances, conducting or overseeing workplace investigations, and advising on discipline, collective agreement interpretation and dispute resolution. Strong working knowledge of applicable employment, labour relations and human rights legislation, with the ability to translate technical requirements into practical advic

📌 Human Resources Manager (Coquitlam)
🏢 City of Coquitlam
📍 Coquitlam