Location:
Toronto Head Office, Canada Reports to: Fashion Director
- Canada Contract: Full-time and permanent We are seeking a strategic executive responsible for translating global vision into local success while protecting brand equity. As an ambassador for our studio's vision, you will ensure our collections are represented across a diverse boutique network, leveraging your expertise to creatively solve challenges and deliver exceptional results. You will oversee all fashion categories throughout the CA region, developing and implementing the product and sales strategy, collaborating across multiple functions, and playing an integral role in delivering our brand's promise. Develop, deliver, and implement product strategy aligned with global brand values and local growth objectives, ensuring boutique-specific adaptation and balanced assortments. Responsible for defining and executing the merchandising strategy across the markets, ensuring product assortment reflects the brand's vision, while protecting client experience and maximizing commercial performance. Support Finance and Fashion Director with sales forecasting and strategic planning and define and manage the open-to-buy budget in collaboration with financial partners. Ensure stock KPIs are met across the business to achieve sales targets and maximise sales opportunities, overseeing all reporting and analysis related to product and sales performance. Collaborate with Boutique Directors and local teams to adapt product strategies to market needs, ensuring the right product mix, stock allocation, and consistent brand messaging per boutique. Lead and align cross-functional initiatives with Retail, Training, and Visual Merchandising to maximise product opportunities and support local launches and events. Represent merchandising needs in operational and IT projects,



driving efficiencies and improved tools and processes across the business. Maintain a strong awareness of competitor positioning and market trends, sharing insights to inform product and sales strategies. Gain a deep understanding of business and market needs, providing feedback to regional partners and participating in business review meetings. Manage critical paths and project plans to ensure alignment, timely execution, and explicit team responsibilities. additional and more detailed duties will be shared during the training stage. Building and nurturing strong relationships across all functions and levels, fostering collaboration and alignment. Developing, coaching, and ensuring the happiness and high performance of your team. Identifying risks and opportunities across boutique network. Understand and analyse buying behaviours and retail trends and preferences across luxury landscape. 8 to 10 years of merchandising or buying experience within luxury fashion retail. ~ Experience working with international headquarters and cross-cultural teams. ~ Inspiring presence, able to energise teams and drive creative transitions. A rare opportunity to shape the future of CHANEL Fashion in Canada by translating global vision into locally relevant product and merchandising strategies across a diverse boutique network. The chance to lead with influence across Buying, Retail, Finance, Training, Visual Merchandising, and boutique teams to drive alignment, elevate client experience, and maximize commercial performance. A high-visibility leadership role where you will develop a high-performing team, strengthen market insight, and make a measurable impact on business growth while protecting the equity of the CHANEL brand. Competitive compensation: 165k-172kCAD annually + bonus Health & Wellness
- Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance.

📌 Head of Retail Merchandising (Toronto)
🏢 Chanel
📍 Toronto