Attention Professional Services Leaders ready to make a real impact in 2026 Paul Melanson at MacDonald Search Group has been engaged by a high-growth, global technology consulting firm to identify a Director of Professional Services to lead their Canadian delivery function, based in the Halifax region (hybrid). This is a true leadership role, not a maintenance role. You’ll be responsible for shaping national delivery strategy, leading a high-performing consulting team, and ensuring complex ERP and SaaS implementations translate into measurable business outcomes for clients. This role sits at the intersection of delivery excellence, customer success, and commercial performance. Leading and developing a national professional services team focused on ERP and cloud implementations Driving service excellence across project delivery, customer engagement, and escalation management Owning delivery performance including utilization, profitability,



and client outcomes Partnering with Sales to ensure accurate scoping and successful execution of complex implementations Building strong executive-level client relationships while navigating high-impact projects Providing strategic insight to senior leadership on performance, forecasting, and growth opportunities 8–10+ years leading consulting or skilled services delivery teams Strong experience in ERP, SaaS, SAP, or cloud-based implementations A proven ability to lead teams, manage complexity, and drive accountability MBA, CPA, PMP French language capability Total compensation in the $200K+ range (base + bonus) Generous vacation The opportunity to build, shape, and elevate a national delivery function If you’re currently leading a consulting or delivery team and feel ready for a broader mandate with more impact, this is worth a conversation. For more information or a confidential discussion, reach out to Paul Melanson at MacDonald Search Group. #

📌 Director, Field Medical (Halifax Regional Municipality)
🏢 MacDonald Search Group
📍 Halifax Regional Municipality