Drive innovation with Mc Kesson as a Senior Integration Developer focused on enhancing our cloud contact center platform. Use your integration expertise to shape seamless customer experiences.In this senior role, you'll play a vital part in developing and optimizing Five9 solutions while collaborating with architects, product teams, and business stakeholders. You’ll manage contact center integrations, support platform modernization, and contribute to AI-powered customer engagements. Your experience will be key in transforming the customer journey across various communication channels.Key Responsibilities:
Design and configure Five9 contact center solutions for optimized performance
Maintain voice, chat, and digital engagement configurations
Support migration from legacy systems to Five9 platform




Collaborate with teams to resolve integration and routing issues
Mentor team members on best practices and operational excellenceRequirements:
7+ years in contact center engineering or related technology
5+ years configuring Five9 or equivalent platforms
Robust communication skills with technical teams
Experience with middleware integrations like Mule Soft
Bachelor's degree in Computer Science or related fieldElevate your career in integration development by leveraging your technical skills to impact healthcare solutions at Mc Kesson.#J-18808-Ljbffr

📌 Senior Integration Developer At Mckesson Mississauga
🏢 McKesson
📍 Mississauga