Own retail order fulfillment from placement through delivery, using operational precision and clear communication across strategic partnerships.

The Fulfillment Specialist manages a key retail partnership end to end. You will coordinate routing, shipping, compliance, and production timelines across retail partners, strategic partners, logistics, sales, and customer service. The work centers on preventing delays, rejected shipments, and chargebacks through proactive ownership.

Key Responsibilities:

- Manage order processing, routing, shipping, and delivery
- Resolve order issues before they create delays
- Ensure shipments follow retailer requirements and routing guides
- Coordinate co-packer production schedules and shipping timelines
- Provide order visibility across internal teams

Requirements:

- Experience in operations, fulfillment, or supply chain
- Intermediate spreadsheet skills, including formulas and pivot tables
- Excellent communication with external partners
- Robust organization during high-volume periods
- Proactive ownership and problem-solving mindset

Apply operational precision, spreadsheet reporting, and partner communication to keep retail shipments compliant, timely, and visible.

📌 Retail Partnership Fulfillment Specialist (Canada)
🏢 Back to the Roots
📍 Canada