Support shelter safety and client care as a Shelter Worker at The Salvation Army’s Nanaimo New Hope Centre, working weekend overnight shifts.

This Shelter Worker position provides compassionate assistance to individuals experiencing homelessness. You will work at the front desk, welcome clients and visitors, monitor access, and support a respectful shelter workplace. The role includes crisis response, documentation, and collaboration with shelter professionals.

Key Responsibilities:

- Receive clients and visitors while monitoring facility access
- Assess immediate needs and potential safety concerns
- Respond to conflicts and de-escalate tense situations
- Maintain logbooks, incident reports, and client records
- Distribute bedding, blankets, and hygiene supplies

Requirements:

- High school graduation or equivalent required
- Six months’ related mental health or addictions experience
- Frontline experience in a social service setting
- Criminal record clearance through the BC program
- Strong boundaries, judgment, confidentiality, and communication skills

Bring client support, safety awareness, documentation, and crisis-response skills to The Salvation Army’s Nanaimo New Hope Centre.

📌 Shelter Worker Nanaimo New Hope Centre
🏢 TSA The Salvation Army TSA
📍 Nanaimo