Job Responsibility:

John Bear Buick GMC is looking to hire an in-house Warranty Administrator at their St Catharines location. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills. Reporting to the Service Manager, the Warranty Administrator is responsible for ensuring accuracy in processing all manufacturer's warranty claims, meeting performance objectives and processing claims in a timely manner.

Pay : $20.00 - $21.00 per hour depending on experience

Schedule : Monday to Friday - 9:00am to 5:00pm

Job Responsibilities :
Invoice and process warranty claims daily.
Monitor claims, ensuring claims are paid and returned claims are analyzed and disputed, as applicable.
Maintain the warranty schedule, ensuring it is up to date.
Ensure labour and parts information are claimed accurately.
Correct rejected claims to ensure maximum number of claims are paid daily
Confirm all criteria as required by manufacturers and any third parties involved
Settlement of warranty receivables, with collection of payments and resubmission of rejected claims promptly
Process all retail,



warranty and internal repair orders into the system, while verifying the accuracy, and creating work order requests to complete repairs.
Maintain knowledge of any and all recalls on products
Administrative office duties as needed

Job Qualifications:
Previous warranty claim experience considered a solid asset
Great phone etiquette and customer-oriented personality
Ability to work independently demonstrating organizational and time management skills
Comfortable using computer applications
Robust listening skills
Motivated and focused
Detail oriented

Why Work For Us:
Health, Vision and Dental Benefits
In office Parking
Professional Development and Growth Training

If you are interested and believe you meet the specified qualifications, please send your resume to this ad.

If you require any sort of accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those selected for an interview will be contacted.

John Bear is an Equal Opportunity Employer.

📌 Vehicle Warranty Administrator St Catharines (Canada)
🏢 John Bear Buick GMC - St. Catharines
📍 Canada