Apply enterprise networking and Check Point expertise as a Diamond Services Engineer supporting customers in a hybrid work model. Solve complex security issues across global environments.

At Check Point, this engineer provides technical support for customer environments and helps protect organizations from cyber and AI-driven threats. The work combines installations, implementations, maintenance, education, documentation, and troubleshooting across Check Point products. Customer communication spans engineer and management levels, with occasional travel to sites in the United States and Canada.

Key Responsibilities:
Provide analytical technical support for customer settings
Facilitate installations, implementations, maintenance, and customer education
Author documentation supporting customer environments




Manage expectations and resolve technical issues promptly
Maintain troubleshooting knowledge across Check Point products

Requirements:
Five to eight years of enterprise networking and Internet Security experience
Required experience with Check Point products
Understand RHEL or Linux server networking functions
Configure and troubleshoot VPN technologies
Understand OSI Layers 1 through 4

Use Check Point products, networking knowledge, and analytical troubleshooting skills to support enterprise customers as a Diamond Services Engineer.
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📌 Diamond Services Network Security Engineer Ottawa
🏢 Check Point Software Technologies
📍 Ottawa