Apply collections expertise at Dentons as a Collection Specialist supporting client accounts across Canada through a hybrid Toronto work model.

This permanent position reports to the Manager, Collections and serves all Dentons Canada offices. You will manage assigned portfolios, communicate with lawyers and clients, and resolve billing and payment application issues. Accuracy, discretion, and confidentiality remain essential throughout daily work.

Key Responsibilities:

- Perform daily collection activities on assigned client portfolios
- Make qualified collection calls while maintaining client relationships
- Monitor accounts and applicable collection reports daily
- Resolve billing and payment application issues promptly




- Follow up on payment arrangements and high risk balances

Requirements:

- Three or more years in collections or accounting
- Finance diploma, bachelor’s degree, or equivalent
- Strong collections processes and procedures knowledge
- Proficient Microsoft Office skills with strong Excel capabilities
- Sound judgment, discretion, communication, and organizational skills

Support Dentons Canada through disciplined portfolio management, client communication, payment resolution, and accurate collection administration.

📌 Collection Specialist Toronto Hybrid
🏢 Dentons Canada
📍 Toronto