Deliver attentive hotel guest service as an on site Front Desk Agent, using strong communication, organization, and reliability every day.

This Front Desk Agent position requires secondary school graduation and English communication. Experience is an asset, while client focus, explicit communication, organization, reliability, and teamwork support daily hotel operations. You will assist arriving and departing guests, manage reservations, and provide information about hotel facilities and services.

Key Responsibilities:

- Register arriving guests and assign rooms
- Process group arrivals, departures, charges, and payments
- Take, cancel, and change room reservations
- Resolve guest complaints and claims
- Maintain vacancies, reservations, and room assignments

Requirements:

- Secondary school graduation certificate
- English language ability
- Experience is an asset
- Excellent oral and written communication
- Client focus, organization, reliability, and teamwork

Support hotel guests on site through organized reservations, accurate payments, clear communication, and dependable front desk service.

📌 On Site Hotel Front Desk Agent (Vernon)
🏢 PHI Hotel Group
📍 Vernon