Caregiver Link Worker, Golden Horseshoe Region

Full Time, 15 Month Contract – Start Date January 2027

FRENCH VERSION FOLLOWS

The Ontario Caregiver Organization (OCO) exists to improve the lives of Ontario’s estimated 4 million caregivers; ordinary people who provide physical and/ or emotional support to a family member, partner, friend, or neighbour. OCO provides caregivers with one point of access to information, services and supports that empower and help enable caregivers to be successful in their role. OCO works in collaboration with caregivers, health care providers and other organizations to address the challenges that caregivers face so that all caregivers – regardless of age, condition, or geographic location – have access to the support they need.

Come join our team

We are recruiting for a Caregiver Link Worker, Golden Horseshoe Region. This is currently a vacant position to support a growing program. Note: Candidates are required to reside within this service designated region.

Virtual First Organization;Work from home-based office and in-person work and travel required in the Golden Horseshoe region as needed (i.e., Niagara Falls, Hamilton, Peel, York, and Durham Regions) and elsewhere in Ontario for key events as required (i.e., Toronto)

Salary Range:$72,000 - $77,000

This role represents an exciting opportunity to be part of a growing program that aims to have a major impact on the caregiver experience in Ontario. You will be helping to enhance existing social prescribing principles to be more inclusive of the caregiver experience. The ideal candidate can work independently with minimal supervision, as well as on a team,



and be able to carry out both program management and direct service delivery duties within the community. This is a remote first role that will require occasional travel to support in person presentations and deliver caregiver support within clinic or community settings.

About Social Prescribing:

Social Prescribing is a holistic approach to healthcare, bringing together the social and medical models of health and wellness and providing a formal pathway to support. You can find more information on these principles through the Canadian Institute for Social Prescribing: https://www.socialprescribing.ca/

Key Responsibilities

Reporting to the Director, Caregiver Navigation and Workplace Programs, the Caregiver Link worker will maintain existing partner relations and establish recent community-based social prescribing partnerships focused on supporting caregivers within integrated primary care, community paramedicine, and other community health settings. You will be helping to expand on new models of social prescribing for caregivers in the Golden Horseshoe region.

Provider Engagement

- Identify and develop key partnerships with integrated primary care teams, community paramedicine or other community health services
- Provide live in-person information sessions and lead in-person and virtual meetings with community partners




- Connect with health and community service providers and work alongside them to identify and support caregivers

Project Management

- Identify potential partner sites and build caregiver social prescribing practices within each site
- Implement strategies, processes, and practices alongside partners for service delivery and referrals
- Independently manage project deadlines, workflow, and daily service delivery requirements
- Collect required data points and develop reports
- Provide input to strategic planning for the program and organization as a whole

Direct to Caregiver Support

- Manage incoming and outgoing referrals and communications in a timely manner following OCO service policies and protocols
- Provide direct support to caregivers in-person, by phone, and email, listening to their needs and co-developing intervention options
- Provide resources or program options for their care recipient as needed
- Assist caregivers in navigating OCO programs as well as support within their community
- Complete service readiness screening and program registrations as required

Qualifications

- Minimum 5 years’ experience in primary care, community health settings, or clinical environments within community, health care, non-profit, and/or social service settings
- Exceptional communication skills – verbally, in writing and in virtual environments
- Highly skilled in supporting community members with complex needs
- Excel at facilitation of workshops, focus groups, network meetings and outreach
- Project or program management experience, managing deadlines and reporting requirements
- Ability to develop and maintain partnerships with external

📌 Caregiver Link Worker, Golden Horseshoe (Vancouver)
🏢 Ontario Caregiver Organization
📍 Vancouver