We are looking to hire a Part-Time Front Desk Associate at Myo - Park Royal.

Myo- Park Royal (707 Main St #110, West Vancouver, BC)

The ideal candidate would be available to work:

- Mondays
- Weekends

The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!

As a member of our front desk team, you will deliver exceptional hospitality, managing clinic operations, and support our team of expert clinicians. You’ll play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives.

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

What You'll Do

- Provide all clients exceptional service and hospitality in line with Myo standards
- Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
- Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
- Ensure all claims, invoices, transactions are submitted and filed accurately.
- Maintain clean, consistent client notes for seamless service to each client
- Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
- Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
- Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
- Share insights from daily shifts,



therapists and client feedback to Operations Lead as relevant

Who We're Looking For

- You have 1+ years of experience working in a customer service and/or hospitality role
- You must be able to work a minimum of 2-3 shifts
- You care deeply about ensuring positive client interactions and experiences
- You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic
- You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
- You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
- You perform your job duties with consideration and care for business driving booking strategies
- You thrive in a fast paced environment
- You are innately curious, always seeking to solve problems, answer questions and better your work product
- You show up as your authentic self day in and day out, making your voice heard
- You prioritize your own physical and mental health so you can show up as your best version in the workplace

Myo Benefits + Perks

- 100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify)
- Group RRSP with Profit-Sharing Employer Match
- Discounted Pet Insurance through SPOT
- Complimentary paid staff treatment sessions
- Bonus payout for referral of new team members
- Subsidized mental health support through our EAP - Homewood

$19 - $22 an hour

Why Myo?

At Myo, we offer a dynamic and collaborative workplace where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.

Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values and Principles

- Care Deeply (Empathy)
- One Team, One Dream (Collaboration)
- Make it Count (Focus)
- Set the Pace (Ambition)
- Never Stop Learning (Curiosity)

Learn more about us through our YouTube and Instagram.

#J-18808-Ljbffr

📌 Part-Time Front Desk Associate - Park Royal, West Vancouver
🏢 Myo
📍 Vancouver