Lead Fortinos floral operations with exceptional customer service and retail management experience. Drive sales and satisfaction while putting customers first.

As Floral Department Manager, you will immediately influence departmental sales and customer satisfaction. You will lead, coach, and motivate colleagues while maintaining merchandising and operational standards. The position requires financial accountability, relationship building, and customer loyalty development within Fortinos.

Key Responsibilities:

- Anticipate customer needs and prioritize them throughout service
- Lead, coach, and motivate colleagues toward success
- Foster colleague growth and workplace relationships
- Maintain merchandising and operational standards
- Manage departmental sales results and financial objectives

Requirements:

- Exceptional customer service and loyalty-building skills
- Previous management experience in retail or food services
- Prior department-specific experience preferred
- Ability to develop relationships and engage colleagues
- Availability for evenings, weekends, and holidays

Bring floral department leadership, customer loyalty expertise, and sales accountability to Fortinos while supporting colleagues and shoppers.

📌 Fortinos Floral Department Manager (Canada)
🏢 Fortinos Supermarket
📍 Canada