Use bilingual communication and problem solving as a Bank Customer Service Representative serving Canadian Tire Bank members from Ontario. This is part-time work.

The Customer Relationship Contact Centre Representative handles telephone inquiries about credit card usage, statements, and marketing programs. You will adapt quickly, apply product and process knowledge, and create an exceptional customer experience. Full-time training runs Monday to Friday, 8AM to 4PM, for six weeks.

Key Responsibilities:

- Respond courteously to diverse Canadian Tire Bank member inquiries
- Protect customer account information integrity and security
- Maintain accurate customer information and service customer needs
- Provide relevant products and services when appropriate




- Support continuous learning and positive customer relationships

Requirements:

- Fluency in spoken and written French and English
- At least one year of customer service experience
- Excellent verbal and written communication skills
- Strong problem solving, decision making, and active listening
- Computer knowledge and basic browser function aptitude

Apply bilingual communication, active listening, and customer service experience supporting Canadian Tire Bank members across Ontario.

📌 Bilingual Bank Contact Centre Representative (Hawkesbury)
🏢 SportChek
📍 Hawkesbury