Coordinate service work orders for Toromont Cat in Dartmouth, using accurate invoicing and strong customer communication. This is a full time, permanent position.
As Product Support Coordinator, you will support the Service Department from work-order opening through execution. You will monitor work in progress, process invoices, coordinate purchase orders, and assist customers. The position requires administrative training, Microsoft Word proficiency, and effective prioritization across multiple tasks.
Key Responsibilities: Monitor work in progress with Supervisors and Dispatch
Verify service work orders and complete invoices accurately
Maintain current billing requirements in DBS and exception lists
Obtain customer purchase order numbers for processing
Support scheduling, administration, and customer assistance
Requirements: Vocational Studies or College Diploma in administration
Exceptional communication and interpersonal skills
Ability to communicate efficiently with customers
Microsoft Word proficiency
Ability to prioritize multiple deadline-driven tasks
Bring administrative coordination, customer service, and invoicing accuracy to Toromont Cat’s Dartmouth Service Department.

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📌 Product Support Coordinator Dartmouth (Nova Scotia)
🏢 Giant Tiger
📍 Nova Scotia