Process caisse transactions and reconcile operational reports as an Operations Support Agent with Desjardins. French knowledge is required for this position.
This administration role supports activities associated with caisse products and services. You will process data, manage documents, perform searches, and coordinate transaction notices. The position also includes follow-up with members and customers, according to established procedures and quality standards.
Key Responsibilities: Process and reconcile reports and requests across caisse sectors
Input, validate, and save operational data in systems
Coordinate with relevant Desjardins components on transaction notices
Perform searches and organize requested information
Maintain transaction security and operational standards
Requirements: High school diploma in a related field
Minimum two years of relevant experience
French language knowledge is required
Other qualification and experience combinations may be considered
Ability to follow established procedures and regulations
Bring operational processing, reconciliation, and customer follow-up skills to support secure caisse services at Desjardins.

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📌 Desjardins Operations Support Agent (Quebec City)
🏢 Desjardins
📍 Quebec City