Support mobility clients at National Seating & Mobility through thoughtful service, equipment knowledge, and organized coordination in an in office setting. Help each interaction move forward.
As a Client Experience Specialist and Customer Service Representative, you will support personalized seating, mobility, and positioning solutions. The work includes client communication, problem-solving, documentation, scheduling, and equipment coordination. You will help clients, therapists, healthcare professionals, and branch teammates receive timely service.
Key Responsibilities: Welcome clients in person, by phone, and email
Answer equipment questions and identify suitable solutions
Coordinate deliveries, appointments, trials, demonstrations, and rentals
Prepare quotes, work orders, orders,



and documentation
Maintain accurate records and process service information
Requirements: Customer service experience with technical products preferred
Excellent communication, listening, and problem-solving skills
Strong organization, detail, and time-management abilities
Comfort learning technology and computer systems
Microsoft Outlook and Excel proficiency
Bring organized client service, equipment coordination, and problem-solving skills to National Seating & Mobility’s mobility solutions team.

#J-18808-Ljbffr

📌 Client Experience Specialist Mobility Equipment (British Columbia)
🏢 National Seating & Mobility
📍 British Columbia