Support service agreement administration at REID BROTHERS PLUMBING & HEATING LTD. using ServiceTitan, customer communication, and accurate records. Work Monday to Friday, 8:30 AM to 5:00 PM.

This entry-level position supports the Service Agreement Coordinator with commercial and residential agreements. You will assist with contract administration, maintenance scheduling, invoicing, accounts receivable, and customer account management. The role works with Dispatch and Accounting while developing service agreement expertise.

Key Responsibilities:

- Maintain customer, equipment, and agreement records in ServiceTitan
- Track renewals, maintenance requirements, open jobs, and completed visits
- Prepare agreement documents, renewal notices, invoices, and statements
- Respond to routine billing and maintenance customer inquiries




- Assist Dispatch and Accounting with scheduling and payment tracking

Requirements:

- One or more years administration, customer service, billing, or office support preferred
- Basic understanding of invoicing and accounts receivable processes
- Microsoft Excel, Word, Outlook, and computer application proficiency
- Strong organization, time management, and attention to detail
- Skilled communication and ability to prioritize multiple tasks

Build expertise in ServiceTitan, maintenance coordination, invoicing, and customer records while supporting REID BROTHERS operations.

📌 Junior Service Agreement Coordinator (Vancouver)
🏢 Reid Brothers Plumbing & Heating
📍 Vancouver