Bring personal lines expertise to an in-office customer service position in North York, using EPIC and carrier portals daily. Support clients through policy changes and renewals.

This Personal Lines Customer Service Representative position serves an impressive book of business within an insurance brokerage. You will prepare applications, endorsements, binders, and invoices while communicating with clients and underwriters. The work also includes coverage recommendations, electronic file management, renewal lists, and special projects.

Key Responsibilities:

- Process applications, endorsements, binders, and invoicing
- Recommend additional coverages and assist with policy renewals
- Manage cancellations, changes, and client communications




- Maintain electronic files and renewal lists
- Respond to inquiries with coverage guidance

Requirements:

- Two to five years of brokerage personal lines experience
- Required RIBO license
- Understanding of personal lines underwriting and coverages
- Familiarity with EPIC or Compuquote preferred
- Robust communication, organization, and Microsoft Office skills

Use personal lines knowledge, client communication, and policy administration skills to support North York brokerage clients effectively.

📌 Personal Lines Insurance Representative (Toronto)
🏢 Impact Recruitment
📍 Toronto