Use fluent French and English to support Canadian Tire Bank Triangle MasterCard members from Ontario in a customer contact centre. Serve diverse inquiries with clear communication and active listening.

As a Customer Relationship Contact Centre Representative, you will handle questions about credit card usage, statements, and marketing programs. You will apply product, technical, and process knowledge while protecting account information. Permanent part-time and full-time positions include six weeks of weekday training.

Key Responsibilities:

- Respond courteously to telephone inquiries from card members
- Protect customer account information and security
- Maintain accurate customer information across interactions
- Understand customer needs and provide relevant products
- Build confidence through exceptional service

Requirements:

- Fluent written and spoken French and English
- Minimum one year of customer service experience
- Excellent verbal and written communication skills
- Strong problem solving and decision making abilities
- Computer knowledge and browser based learning aptitude

Bring bilingual communication, active listening, and customer service experience to Canadian Tire Bank’s Ontario contact centre team.

📌 Bilingual Contact Centre Representative (Canada)
🏢 Canadian Tire Corporation
📍 Canada