Lead customer service and store operations as an Assistant Manager at Urban Outfitters in Richmond, British Columbia. Shape engaging experiences through strong communication and visual execution.
This Assistant Manager supports service, visual processes, and business operations at the Urban Outfitters store located at 6551 No 3 Rd. The role partners with the Store Manager and Visual Merchandising Manager while guiding teams toward customer experience and store objectives. Responsibilities include omnichannel tools, shipment processing, restocking, employee development, and operational procedures.
Key Responsibilities: Drive engaging, efficient, and personalized customer service experiences
Partner on visual experiences reflecting Urban Outfitters brand values




Lead floor service and prioritize customer experience across zones
Facilitate onboarding, feedback, and continual team development
Support shipment processing, restocking, and omnichannel order accuracy
Requirements: Passion for the Urban Outfitters brand
Two or more years of store leadership experience
Strong merchant skills and financial results history
Proven record of developing great talent
Versatile availability including nights, weekends, and holidays
Bring store leadership, merchant skills, and team development experience to Urban Outfitters customer service in Richmond.

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📌 Urban Outfitters Assistant Store Manager (British Columbia)
🏢 Urban Outfitters
📍 British Columbia