Use fluent English and French to support Triangle MasterCard members from Ontario in a customer-focused contact centre environment. Handle varied telephone inquiries with courtesy, accuracy, and sound judgment.
As a Customer Relationship Contact Centre Representative, you will address questions about credit card usage, statements, and marketing programs. The bilingual role offers permanent part-time and full time positions, with six weeks of weekday training. Success requires active listening, computer knowledge, and effective communication.
Key Responsibilities: Respond courteously to diverse Triangle MasterCard member inquiries
Protect customer account information integrity and security
Apply product, technical, and process knowledge appropriately




Maintain accurate customer information throughout interactions
Provide relevant products and services when appropriate
Requirements: Fluency in spoken and written English and French
At least one year of customer service experience
Excellent verbal and written communication skills
Active listening, problem-solving, and decision-making abilities
Basic browser-based functions and computer knowledge
Bring bilingual communication, active listening, and customer service experience to Canadian Tire Bank’s Triangle MasterCard contact centre.

#J-18808-Ljbffr

📌 Bilingual Credit Card Customer Service Representative (Ontario)
🏢 Canadian Tire Bank
📍 Ontario