Serve TD customers in Montréal as a Customer Experience Associate, processing transactions accurately and recommending suitable banking solutions.
At TD Canada Trust, you will support Personal and Commercial Banking customers through frontline service. The role involves deposits, withdrawals, bill payments, customer concerns, banking advice, and referrals. You will also promote solutions, complete processes accurately, and support positive customer experiences.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Determine customer needs and recommend banking solutions
Resolve concerns and escalate non-standard activities
Promote solutions and complete business processes accurately
Connect clearly with customers about banking services
Requirements: High School diploma or one-plus years relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Accurate, detail-oriented, calm, and courteous communication
Bring transaction accuracy, customer service, and banking solution skills to TD Canada Trust in Montréal.

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📌 TD Customer Service Banking Associate (Quebec City)
🏢 TD
📍 Quebec City