Turn branch interactions into positive customer experiences using financial transaction accuracy and calm, courteous communication at TD Canada Trust.
As a Customer Experience Associate, you will support customers across Personal and Commercial Banking in Surrey, British Columbia. The work includes processing transactions, identifying needs, advising on solutions, and addressing concerns. You will also promote operational improvements and contribute to team effectiveness while handling confidential matters with discretion.
Key Responsibilities: Connect personally with customers about banking solutions
Process financial transactions under procedures and regulations
Respond to concerns and escalate non-standard activities




Achieve assigned goals and complete timely business processes
Recommend operational improvements supporting operational excellence
Requirements: High School diploma and/or one year relevant experience
Solid planning and time management abilities
Working knowledge of Microsoft Office and internet tools
Initiative when managing changing priorities and several tasks
Calm, courteous verbal and written communication
Use your communication, organization, and customer experience skills to support accurate banking services and trusted relationships in Surrey.

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📌 Personal Banking Customer Service Associate (British Columbia)
🏢 TD Bank Group
📍 British Columbia