Support clients with financial products and digital banking at CIBC’s Kelowna Orchard Park Banking Centre, working onsite full time. First Nations, Métis and Inuit candidates are encouraged to apply for this banking centre opportunity.
As a Client Service Representative on CIBC’s Personal and Business Banking team, you will help clients manage accounts, complete transactions, and address everyday banking questions. You will listen carefully, resolve issues, introduce mobile banking applications, and connect clients with appropriate team members. This posting supports CIBC’s talent pipeline and includes regular employment with 37.5 weekly hours.
Key Responsibilities: Help clients manage accounts and financial products
Answer questions and assist with banking transactions




Resolve client issues through listening and thoughtful questions
Introduce clients to CIBC mobile banking applications
Connect clients with appropriate CIBC team members
Requirements: First Nations, Métis or Inuit job-seeker status
Client service and financial products knowledge
Digital literacy and interpersonal communication skills
Flexibility for evenings, weekends, and multiple banking centres
Legal eligibility to work at the specified location
Bring empathy, client issue resolution, and digital literacy to CIBC’s onsite Personal and Business Banking team in Kelowna.

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📌 Indigenous Client Service Representative (British Columbia)
🏢 CIBC
📍 British Columbia