Support everyday banking clients at CIBC through thoughtful questions, transaction assistance, and digital banking guidance. This is a full-time onsite position.
As a Client Engagement Associate within Personal and Business Banking, you will support clients at the Kildare & Caldwell Banking Centre. You will answer questions, manage account needs, explain financial products, and connect clients with appropriate specialists. The position also includes basic product sales and relationship building.
Key Responsibilities: Help clients manage accounts and banking products
Assist with everyday banking transactions
Explain relevant products and services
Introduce mobile banking applications
Connect clients with appropriate CIBC team members
Requirements: Client-first approach to service
Robust listening and problem-solving abilities
Digital literacy and comfort with evolving technology
Goal-oriented approach to accomplishing objectives
Flexibility for evenings and weekends
Bring client service, financial product knowledge, and digital banking skills to CIBC’s Kildare & Caldwell Banking Centre team.

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📌 Banking Client Engagement Associate (Quebec City)
🏢 CIBC
📍 Quebec City