Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

- 4 weeks accrued vacation
- Up to 18 paid sick days accrued per year, plus 2 flexible days each year
- HOOPP Pension Plan
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $350 annual allowance to invest in achieving your personal wellness goals
- Participation in organizational pay for performance incentive program

We're looking for full-time Outreach Workers to join our Outreach team





The Outreach Worker supports individuals in accordance with the Housing First philosophy of immediate access to permanent housing with no readiness requirements, consumer choice and self-determination, recovery orientation, individualized and client driven supports, and social/community integration.

The Outreach Team provides services to the homeless population in Peel Region, in particular, identifying people who are homeless or at risk of homelessness and engaging them in services that support their challenges with mental illness or mental health and substance use.

Status: Full-Time permanent, 12-hour shifts on a rotational schedule including days, overnights, weekends and public holidays. Note, this posting is for an active vacancy.

Base Salary: $63,675.03 - $73,441.21 annually (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of our office at 60 West Drive, Brampton. Due to the nature of the program, this role is on-site and community based.

What you will do

- Build client capacity, empowerment and create self-reliance
- Develop and initiate relationships with prospective clients based on trust, respect, and honesty
- Aid with securing/matching appropriate affordable housing for those who are homeless or at risk in the Region of Peel




- Support the transition of persons into housing utilizing a Critical Time Intervention Approach to Housing-Based Street Outreach. Set short and long-term goals with persons involved and create and document support plans to reach those goals. Make additional referrals as appropriate
- Complete initial intake assessments and discharge assessments at the appropriate date(s) and other documentation as required
- Conduct Case Conferencing with support system of persons involved in the program
- Maintain skilled relationships with referral sources and other service providers.
- Make minimum of one weekly community/home visit with unsheltered or those at risk of homelessness to offer support, connect to resources, etc.
- Advocate with participants as required (i.e. Landlord relations, EIA, Residential Tenancy Board)
- As appropriate, work with Region of Peel Housing Stability Workers to support life skills teaching to help build Client capacity to maintain housing, especially focusing on tenancy skills and knowledge
- Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA/Peel policies and procedures
- Support the overall operation of the Street Outreach and Street Helpline responses

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

- Post-secondary degree or diploma in relevant discipline(e.g. BSW, MSW, OT, RN)
- Minimum of 3 years experience supporting those experiencing homelessness in a community setting
- Experience

📌 Outreach Worker (Canada)
🏢 Canadian Mental Health Association, Peel
📍 Canada