Support bilingual mortgage administration in Downtown Toronto using customer service, accurate data entry, and organized request processing. This full-time office role runs 8:30 a.m. to 5:00 p.m.
As an Administrator II, you will manage client inquiries and requests according to company policy. The work includes processing mortgage administration requests, updating account information, preparing statements, and supporting file workflows. French and English interactions with customers or partners are required.
Key Responsibilities: Process requests received by fax, mail, email, and Chat
Input accurate new account information into mortgage systems
Prepare Mortgage Assumption Statements and follow up on documents
Confirm request processing and resolution with clients




Audit coworker processing for accurate updates
Requirements: Post-secondary education or equivalent work experience
French and English bilingualism required for customer interactions
Mortgage experience considered an asset
MS Office competency and technology learning capacity
Organization, prioritization, multitasking, and robust attention to detail
Bring bilingual customer service, mortgage administration, and accurate request processing skills to this Downtown Toronto Administrator II position.

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📌 Bilingual Mortgage Administrator Toronto (Ontario)
🏢 First National Financial
📍 Ontario