Shape daily community conversations at Rethink through creative responses, real-time listening, and strong written communication across social platforms. This hybrid Toronto role serves brand audiences in English and French.
The Community Manager handles inbound and outbound engagement across all brand handles. You will spot relevant moments, build authentic relationships with advocates, and escalate potential issues quickly. Collaboration with the Account Director and Social Strategist informs content calendars through community feedback.
Key Responsibilities: Publish daily across brand social media handles
Listen actively and engage communities online
Build authentic relationships with community advocates
Identify trending topics and viral conversations
Inform content calendars through community feedback
Requirements: Two to four years managing major brand communities
Native English and French fluency
Deep understanding of Quebec culture
Robust written communication ability
Creative, quick, and witty conversational instincts
Use real-time social awareness, thoughtful writing, and bilingual engagement to strengthen Rethink’s online community relationships in Toronto.

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📌 Social Community Engagement Manager (Ontario)
🏢 Rethink Canada
📍 Ontario