Lead automotive service advising at Advantage Ford through client resolutions, advisor coaching, and customer-focused department support. This leadership position includes active service advisory duties.

The Wood Automotive Group seeks a Service Team Leader for Advantage Ford. You will support Service Advisors, maintain team synergy, and help exceed targets. The position requires service department knowledge, customer survey process understanding, multitasking, training, and leadership.

Key Responsibilities:

- Support Service Advisors with daily activities
- Resolve client concerns at the front line
- Coach advisors on processes and adherence
- Review workflow and recommend changes
- Explain repairs to customers and advisors

Requirements:

- Minimum three years of service advising experience
- Proven sales success track record
- Leadership and training experience is an asset
- Driver’s license and clean driver’s abstract
- Automotive industry experience with advisor KPI success

Bring service advising, leadership, coaching, and client resolution expertise to Advantage Ford’s Service department with The Wood Automotive Group.

📌 Automotive Service Team Leader (Canada)
🏢 Wood Automotive Group
📍 Canada