Customer service and trusted relationships define this hybrid Career Network Specialist role with iA Financial Group in Quebec City or Montreal. Support sales professionals.

As a Career Network Specialist, you will serve the Career Network’s service and sales support centre. You will handle phone and email requests, administrative processes for individual savings and retirement products, and complex cases. The role supports the sales force without providing product or taxation advice.

Key Responsibilities:

- Respond accurately to sales force inquiries by phone and email
- Support administrative processes for individual savings and retirement products
- Own requests and ensure sales force satisfaction
- Collaborate with manufacturer teams on complex cases
- Keep firm and client files complete

Requirements:

- College diploma in Administration or related field
- Two years of relevant experience
- Autonomy and excellent customer service skills
- Advanced French and intermediate English proficiency
- Comfort learning and using recent technologies

Apply your customer service, relationship-building, and administrative skills while supporting advisors through iA Financial Group’s Career Network.

📌 Career Network Customer Service Specialist (Canada)
🏢 Industrial Alliance Insurance and Financial Services Inc. -
📍 Canada