Build customer relationships at TD Canada Trust in Val-d'Or through personalized advice, accurate transactions, and responsive branch service. The schedule is 18.75 hours.
This Customer Experience Associate role sits within Personal and Commercial Banking and serves existing or prospective TD customers. You will understand needs, recommend banking solutions, and connect customers with appropriate team members or internal partners. Success includes resolving concerns, meeting assigned objectives, and delivering clear, courteous service while protecting confidential information.
Key Responsibilities: Connect personally with customers about banking solutions
Recommend products and services based on customer needs
Refer customers to appropriate team members or partners




Respond to customer concerns using standard procedures
Deliver quality experiences and suggest operational improvements
Requirements: High School diploma and/or one year relevant experience
Agile verbal and written communication skills
Calm, courteous, and effective customer interactions
Ability to exercise initiative and maintain accuracy
Ability to manage several tasks and changing priorities
Use relationship-building, customer service, and banking knowledge to support positive experiences at TD Canada Trust.

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📌 Personal Banking Customer Service Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City