Full-time Permanent Entry Level
Posted 28 Oct 2026
Description Job OverviewThe Medical Office Assistant (MOA) position is critical to the effective functioning of our family practice. This position requires excellent administrative support skills, an ability to work in a fast-paced, changing environment, and strong interpersonal skills to work with patients and inter-professional health care providers. This position will book appointments, greet patients, do telephone follow-up, monitor stock, draw and handle blood samples and a variety of other clerical tasks to support the FHT.
Duties
Greet patients and visitors in a friendly and professional manner at the front desk.
Answer multi-telephone system
Manage booking/referral processes for the team
Process correspondence, draft replies and other communication tasks
Maintain confidentiality of all data and information
Maintain and stock inventory, carry out pricing and purchasing
Perform other reception/clerical duties as assigned for efficient operation of the clinic
Participate in team building, program development, and improvement activities
Participate in staff meetings to exchange ideas, receive mutual support and monitor program outcomes
Comply with established personnel policies, procedures, standards and guidelines for operation
Carry out venipuncture according to established standards
Other Duties




Participate in established performance evaluation process and professional development goals
Participate in team meetings as required
Perform other related duties as assigned by the employer
Skills
Demonstrated planning, problem solving, written and oral communication, and conflict resolution skills
Exceptional organizational skills
Excellent communication skills and letter-writing
Ability to maintain confidentiality
Ability to work in and adapt to a fast-paced workplace
Ability to prioritize and manage time effectively
Qualifications and Requirements
Experience is an asset but not required. Job training will be provided
Post-secondary education is an asset
Phlebotomy certificate and experience is an asset
Proficiency in computer applications: Windows, Microsoft Office programs, email and internet usage
Proficient with Avaros electronic medical records
Must be available for Friday and Sunday shifts; flexible hours during the rest of the week.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Please note any telephone/ email inquiries related to this role will not be accepted.
Join us in providing exceptional care to our patients while contributing to a positive workplace culture!

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📌 Medical Office Assistant/Receptionist (Ontario)
🏢 Crosstown Family Health Team
📍 Ontario