Lead distribution operations on a Monday-to-Friday, 3pm-11pm shift using workforce scheduling, KPI tracking, and warehouse management systems. Guide safety, service, and performance across the shift.
Reporting to the Operations Manager, the Operations Supervisor oversees health and safety, operational performance, customer relations, continuous improvement, and people development. This position coordinates labour, production priorities, employee communication, and customer service requirements. Robust distribution experience supports effective decisions throughout each shift.
Key Responsibilities: Schedule labour to meet production goals within budgeted costs
Conduct shift briefings and communicate relevant employee information
Prioritize orders for shipments, customers, rush loads,



and deliveries
Track, analyze, and report departmental performance through KPIs
Coach employees, administer appraisals, and document disciplinary situations
Requirements: Five years of distribution experience
At least two years of supervisory experience
Proficiency with Warehouse Management Systems
Computer literacy in Microsoft software
College diploma in Business Management preferred
Apply distribution leadership, workforce planning, KPI analysis, and customer relations expertise as an Operations Supervisor.

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📌 Distribution Operations Supervisor (Ontario)
🏢 Metro Supply Chain Group
📍 Ontario